Terms and conditions
Last updated: May 2026
Please read these Terms and Conditions carefully before using this website, becoming a member, booking an event, or taking part in MoMENtum activities.
These Terms and Conditions apply to the website www.momentumuk.co.uk and to memberships, event bookings and community activities provided by MoMENtum Men’s Group.
By using our website, creating an account, becoming a member, booking an event or taking part in MoMENtum activities, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use our website, purchase a membership, book an event or take part in MoMENtum activities.
1. Information about us
Organisation: MoMENtum Men’s Group
Website: www.momentumuk.co.uk
Email: info@momentumuk.co.uk
MoMENtum Men’s Group exists to reduce isolation and improve the mental, emotional and social wellbeing of men through community, conversation and action.
MoMENtum is a community and social connection group. It is not a therapy, counselling, crisis, medical or emergency service.
2. Eligibility
MoMENtum is intended for adults aged 18 and over.
By creating an account, becoming a member, booking an event or taking part in activities, you confirm that:
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you are at least 18 years old;
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the information you provide is accurate;
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you have the legal capacity to enter into a contract;
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you will follow these Terms and Conditions and any event-specific instructions.
We reserve the right to refuse membership, event access or participation where we reasonably believe someone is under 18, has provided false information, or may present a risk to themselves, others or the safe running of the group.
3. Memberships
MoMENtum may offer free and paid membership options.
Membership benefits may vary depending on the membership type and may include access to events, updates, community features, discounted activities, members-only events or other benefits described on the website.
Paid memberships are usually billed monthly through the payment method provided at checkout.
By purchasing a paid membership, you authorise the relevant payment provider to collect recurring payments from your chosen payment method until the membership is cancelled.
Prices, benefits and membership options may change from time to time. Where a change materially affects your paid membership, we will aim to provide reasonable notice.
4. Cancelling a membership
You may cancel your paid membership at any time through your online account, payment provider, or by contacting us at:
Unless otherwise stated, cancellation will take effect at the end of the current paid billing period. We do not usually provide partial refunds for unused parts of a monthly membership period, unless required by law or agreed by us.
You should cancel before your next billing date if you do not want your membership to renew.
5. Event bookings
MoMENtum may offer free and paid events, activities, meetups, social gatherings, walks, meals, trips or other community activities.
When you book an event, you agree to:
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provide accurate booking information;
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pay the stated event fee, where applicable;
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follow event instructions and safety guidance;
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behave respectfully towards other attendees, organisers, venues and the public;
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take responsibility for your own personal belongings;
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tell us about any relevant access, dietary or safety needs where appropriate.
Some events may be delivered by third-party venues, facilitators, instructors, transport providers or activity providers. Additional terms, safety requirements or venue rules may apply.
6. Event cancellations, refunds and changes
Unless stated otherwise on the event page, you may cancel a paid event booking and receive a full refund if you give at least 48 hours’ notice before the event start time.
Cancellations made less than 48 hours before the event start time are usually non-refundable.
We may cancel, postpone, reschedule or change an event where necessary, including because of low attendance, venue issues, weather, illness, safety concerns, transport issues or circumstances outside our control.
If we cancel a paid event, we will usually offer you a refund or transfer to another suitable event where possible.
If we reschedule an event and you cannot attend the new date, we will usually offer a refund or transfer where reasonable.
This does not affect your statutory rights.
7. Consumer cancellation rights
Where you purchase a membership, event ticket, digital content or other service online, you may have consumer rights under UK law.
For some distance contracts, consumers may have a 14-day cancellation period. However, cancellation rights can vary depending on what has been purchased, whether a service has already started, whether an event is date-specific, or whether digital content has already been accessed.
Event tickets for specific dates or periods may be treated differently from some other online purchases.
Nothing in these Terms and Conditions limits or removes any statutory rights you may have.
8. Community standards and conduct
MoMENtum is built around respect, inclusion, connection and personal responsibility.
You agree not to behave in a way that is:
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abusive;
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threatening;
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violent;
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harassing;
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discriminatory;
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sexually inappropriate;
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intimidating;
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deliberately disruptive;
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exploitative;
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unsafe;
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unlawful;
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harmful to the reputation or safe running of MoMENtum.
Racism, sexism, homophobia, transphobia, ableism, bullying, harassment, hate speech, aggressive behaviour or threatening conduct will not be tolerated.
We reserve the right to refuse entry, remove someone from an event, suspend membership, terminate membership or restrict access to MoMENtum activities if we reasonably believe these standards have been breached.
Where behaviour presents a serious risk, we may contact emergency services, safeguarding agencies, venue staff or other appropriate authorities.
9. Alcohol, venues and personal responsibility
Some MoMENtum events may take place in pubs, restaurants, cafés, outdoor spaces, leisure venues or other public places.
You are responsible for your own behaviour, choices, travel, alcohol consumption, spending and personal safety.
Where alcohol is available at a venue, you agree to drink responsibly and behave appropriately.
We reserve the right to remove or refuse participation to anyone whose behaviour appears unsafe, aggressive, heavily intoxicated or disruptive.
Venue rules and licensing requirements must be followed at all times.
10. Health, safety and activity risk
Some events may involve walking, outdoor activity, travel, physical movement or participation in public spaces.
You are responsible for deciding whether an event is suitable for your health, fitness, mobility and personal circumstances.
You should not take part in an activity if you believe it may be unsafe for you.
Please tell us in advance if you have any access needs, mobility concerns, health considerations, allergies or dietary requirements that may affect your participation.
MoMENtum will take reasonable care when organising activities but cannot remove all risks from social, outdoor, venue-based or community events.
11. Not therapy, medical care or crisis support
MoMENtum is not a therapy, counselling, medical, crisis or emergency service.
Information shared through the website, events, blogs, newsletters or group activities is for general wellbeing, social connection and community purposes only.
It should not be treated as medical advice, therapy, diagnosis or treatment.
If you need medical or mental health advice, you should speak to your GP, NHS 111, a qualified therapist, counsellor or another appropriate professional.
If you feel at immediate risk of harming yourself or someone else, or you are in immediate danger, call 999 or go to your nearest A&E department.
You can also contact Samaritans on 116 123, available 24 hours a day.
12. Online community and member features
If MoMENtum provides online community features, member profiles, comments, forums, groups or messaging functions, you are responsible for what you post or share.
You must not post or share content that is:
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abusive, threatening, discriminatory or harassing;
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sexually explicit or inappropriate;
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defamatory or misleading;
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confidential or private information about another person;
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spam or unsolicited advertising;
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unlawful;
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likely to cause serious distress or harm;
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infringing someone else’s intellectual property rights.
We may remove content, restrict access, suspend accounts or terminate membership where community standards are breached.
You should not share sensitive personal information in public or semi-public online spaces.
13. Photos, videos and testimonials
MoMENtum may take photos or videos at events for community updates, website content, social media, promotional materials or marketing.
Where images clearly identify you, we will aim to obtain consent before using them for promotional purposes.
You can tell us if you do not want to be photographed or filmed at an event.
If you provide a testimonial, review, comment, photo or video for publication, you confirm that we may use it for the agreed purpose.
You may withdraw consent for future use by contacting us, although we may not always be able to remove material that has already been printed, shared, archived or distributed.
14. Payments
Payments may be processed by third-party payment providers.
We do not usually store full card payment details ourselves.
You agree to provide accurate payment information and ensure that your chosen payment method remains valid for recurring memberships or future payments.
If a payment fails, we may suspend or cancel access to paid membership benefits, bookings or services until payment is resolved.
15. Intellectual property
All website content, branding, logos, images, copy, graphics, videos, downloadable resources, event materials and other materials belong to MoMENtum or are licensed for use by MoMENtum unless stated otherwise.
You may view and use website content for personal, non-commercial purposes only.
You must not copy, reproduce, sell, adapt, redistribute, upload, commercially exploit or use MoMENtum materials without written permission.
If you submit content to us, including photos, comments, testimonials or feedback, you confirm that you have the right to provide it and that it does not infringe another person’s rights.
16. Website access and acceptable use
You may only use our website lawfully.
You must not:
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misuse the website;
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attempt to gain unauthorised access;
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upload viruses, malware or harmful code;
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scrape or harvest data;
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interfere with website security or functionality;
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impersonate another person;
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submit false, misleading or harmful information;
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use the website for spam, fraud or unlawful activity.
We may restrict or block access where we reasonably believe the website has been misused.
17. External links and third-party providers
Our website may include links to third-party websites, venues, payment platforms, booking systems, social media platforms or external resources.
We are not responsible for the content, accuracy, security, availability, policies or practices of third-party websites or providers.
Some events may involve third-party venues or providers. You may be required to follow their rules, safety requirements and terms.
18. Data protection and privacy
We will handle personal information in accordance with our Privacy Policy.
Our Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we keep it, and your data protection rights.
Our website may also use cookies and similar technologies. Further information is provided in our Cookie Policy and cookie settings tool.
19. Communications and marketing
If you create an account, become a member, book an event or contact us, we may send you service-related communications.
These may include:
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booking confirmations;
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event updates;
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membership information;
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cancellation notices;
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safety information;
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account information;
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important service updates.
We may send marketing communications, newsletters or promotional updates where we have your consent or another lawful basis to do so.
You can unsubscribe from marketing communications at any time by using the unsubscribe link where provided or by contacting us at:
Service-related communications are not marketing and may still be sent where necessary.
20. Suspension and termination
We may suspend or terminate your membership, account, booking or participation if:
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you breach these Terms and Conditions;
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you behave in a way that is unsafe, abusive, discriminatory or inappropriate;
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you misuse the website or community features;
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payment is not made where required;
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continuing your participation may create a risk to you, other members, staff, volunteers, venues or the public;
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we are required to do so by law, venue rules or safeguarding concerns.
Where appropriate, we may provide an explanation. However, we may not be able to provide full details where doing so would compromise safety, confidentiality, safeguarding or legal obligations.
21. Our liability
Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, MoMENtum will not be liable for:
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indirect or consequential loss;
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loss caused by reliance on general website or wellbeing information;
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losses caused by third-party venues, providers or websites;
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personal belongings lost, stolen or damaged at events;
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travel costs or other expenses where an event is cancelled or changed, unless required by law;
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injury, loss or damage caused by your failure to follow instructions, venue rules or reasonable safety guidance;
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website downtime, technical issues, viruses or cyber incidents outside our reasonable control.
If you are a consumer, nothing in these Terms and Conditions affects your statutory rights.
22. Changes to services
We may change, pause, discontinue or update our website, memberships, events, benefits, community features or services from time to time.
We will aim to give reasonable notice of material changes where possible, especially where they affect paid memberships or paid bookings.
23. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time.
The latest version will be published on this page with the updated date shown at the top.
By continuing to use the website, membership or services after changes are published, you agree to the updated Terms and Conditions.
24. Contact us
If you have any questions about these Terms and Conditions, please contact:
MoMENtum Men’s Group
Email: info@momentumuk.co.uk
25. Governing law and jurisdiction
These Terms and Conditions are governed by the laws of England and Wales.
If you are a consumer, disputes may be subject to the courts of England and Wales, or the courts of the part of the United Kingdom where you live.
If you are a business user, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.